Guest Experience Host

Harri; Hagerstown (MD); On-site; USD 17,000 - 21,000; Part time

Job summary

Denny's in Maryland seeks a friendly Host/Hostess to greet guests, seat them, and manage the dining flow. You will describe promotions, take beverage orders, and ensure a positive first impression as part of a team that delivers great hospitality.

The role emphasizes guest service, basic math, and the ability to stand and move throughout shifts in a busy environment. Reliability and adherence to brand standards are essential.

Qualifications

• Must communicate effectively in English, both orally and in writing.
• Must pass all required tests and training requirements for the position.
• Must be able to work in a team environment.
• Meets uniform and grooming standards and maintains them.
• Must be able to work flexible schedule including holidays, nights and weekends.
• Must have excellent guest service skills.

Responsibilities

• Greets guests immediately in a friendly manner upon arrival and seats them.
• Assists guests with special needs and maintains waiting list.
• Take beverage orders and describe promotions to guests.
• Handle cash, credit card, and discounts accurately.
• Assist other team members and clear/set tables as needed.
• Provide courteous service and uphold Denny's Brand Standards.

Skills

Guest service

Communication

Teamwork

Cash handling

English proficiency

POS system

Education

High school diploma

Tools

POS system

Job description

Denny's in Maryland seeks a friendly Host/Hostess to greet guests, seat them, and manage the dining flow. You will describe promotions, take beverage orders, and ensure a positive first impression as part of a team that delivers great hospitality.

The role emphasizes guest service, basic math, and the ability to stand and move throughout shifts in a busy environment. Reliability and adherence to brand standards are essential.