Guest Experience Host

Denny's; Hagerstown (MD); On-site; USD 25,000 - 32,000; Full time

Job summary

Denny's in Hagerstown, Maryland is hiring a Host/Hostess to warmly greet and seat guests, ensuring a pleasant dining experience. You will assist with service personnel and handle guest concerns promptly. The role requires effective communication skills and a friendly demeanor, with responsibilities including managing waiting lists and cash transactions.

Ideal candidates possess strong guest service skills, are dependable, and maintain Denny’s standards. A flexible schedule, including weekends and holidays, is necessary.

Qualifications

• Must be able to lift a tray weighing up to 25 lbs.
• Must have sufficient mobility to operate in the work area.
• Must possess basic math skills (add, subtract, multiply, and divide).

Responsibilities

• Greet and seat guests in a friendly and courteous manner.
• Receive payment and assist with guest concerns.
• Maintain guest waiting list and adhere to seating order procedures.

Skills

Effective communication in English

Guest service skills

Teamwork

Basic math skills

Job description

Denny's in Hagerstown, Maryland is hiring a Host/Hostess to warmly greet and seat guests, ensuring a pleasant dining experience. You will assist with service personnel and handle guest concerns promptly. The role requires effective communication skills and a friendly demeanor, with responsibilities including managing waiting lists and cash transactions.

Ideal candidates possess strong guest service skills, are dependable, and maintain Denny’s standards. A flexible schedule, including weekends and holidays, is necessary.