Guest Experience Host

Proudfoot & Bird; Des Moines (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Proudfoot & Bird invites applications for a friendly restaurant host in Des Moines, IA. You will welcome guests, assist with seating, and help create a warm first impression that sets the tone for the guest experience.

Responsibilities include setting up the dining area, stocking essentials, answering guest inquiries, and coordinating with staff to ensure smooth service. The role requires strong communication, physical fitness to stand and lift, and a positive attitude.

Qualifications

• Ability to speak, read, write, and understand primary language(s) used in the workplace
• Able to stand, walk, grasp, bend, and pivot repeatedly
• Able to lift up to 30 pounds occasionally

Responsibilities

• Set up the restaurant and lounge areas for service
• Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift
• Provide each guest an individualized greeting using charisma and stylized communication
• Purposefully navigate and seat each guest with respect to individual requests
• Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
• Complete additional duties as assigned

Job description

Proudfoot & Bird invites applications for a friendly restaurant host in Des Moines, IA. You will welcome guests, assist with seating, and help create a warm first impression that sets the tone for the guest experience.

Responsibilities include setting up the dining area, stocking essentials, answering guest inquiries, and coordinating with staff to ensure smooth service. The role requires strong communication, physical fitness to stand and lift, and a positive attitude.