Guest Experience Host

IMCMV Holdings, Inc- Margaritaville Restaurants

Branson (MO)

On-site

USD 17,000 - 24,000

Full time

2 days ago
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Benefits offered by this job

Weekly pay
Staff discounts
Tuition reimbursement
401K matching
Paid time off
Career growth
Fun upbeat working environment

Job summary

Margaritaville and Landshark is seeking a friendly guest service associate to greet guests, manage seating, and support servers in a fast-paced environment. You will provide information, handle special requests, and help ensure a welcoming experience for all guests.

Qualifications include at least a high school diploma or GED, strong communication, and the ability to multitask across departments. This role emphasizes guest satisfaction and teamwork in a lively venue.

Qualifications

  • One year in a guest service position preferred; previous experience in a food and beverage environment helpful; or equivalent combination of education and experience.
  • Good written and verbal communication skills.
  • Ability to interact professionally with other departments and outside contacts.

Responsibilities

  • Greet guests warmly and manage the check-in process.
  • Provide information and conversation while guests wait and are seated.
  • Introduce guests to their server and assist with seating arrangements.
  • Accommodate guests with special requests and dietary needs.
  • Maintain guest satisfaction by answering questions, addressing complaints, and offering menu suggestions.

Skills

Guest service
Communication
Multitasking
Teamwork
Professional demeanor

Education

High school diploma or GED

Job description

Margaritaville and Landshark is seeking a friendly guest service associate to greet guests, manage seating, and support servers in a fast-paced environment. You will provide information, handle special requests, and help ensure a welcoming experience for all guests.

Qualifications include at least a high school diploma or GED, strong communication, and the ability to multitask across departments. This role emphasizes guest satisfaction and teamwork in a lively venue.

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