Guest Experience Host

BENCHMARK; Bend (OR); On-site; USD 27,000 - 37,000; Full time

Job summary

Pyramid Global Hospitality in Bend, Oregon, is seeking a friendly Host to welcome guests and set the tone for their dining experience. You will greet guests, coordinate seating, and support the service team to deliver memorable hospitality in a fast-paced restaurant environment.

The role emphasizes a warm, engaging personality, strong communication skills, and a passion for guest satisfaction. Join a world-class property and grow within our hospitality family.

Qualifications

• Engaging, welcoming demeanor essential.
• Clear and courteous communication with guests and team.
• Genuine passion for creating memorable guest experiences.
• Ability to stay composed in a fast-paced dining environment.

Responsibilities

• Greet guests as they arrive to the restaurant.
• Monitor open dining sections and manage turnovers.
• Estimate wait times and manage guest waiting lists.
• Ensure guest needs are met while they wait.
• Answer phones, take reservations, and arrange table seating for large parties.
• Support service staff to deliver exceptional hospitality.

Skills

Engaging personality

Communication skills

Customer focus

Stays calm under pressure

Job description

Pyramid Global Hospitality in Bend, Oregon, is seeking a friendly Host to welcome guests and set the tone for their dining experience. You will greet guests, coordinate seating, and support the service team to deliver memorable hospitality in a fast-paced restaurant environment.

The role emphasizes a warm, engaging personality, strong communication skills, and a passion for guest satisfaction. Join a world-class property and grow within our hospitality family.