Guest Experience Host: Welcoming, Fast-Paced & Engaging

benchmark; Santa Cruz (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401k with company match

Recognition programs

Job summary

Pyramid Global Hospitality is seeking a friendly Host to warmly greet guests and support the dining team in our Santa Cruz restaurant. You will manage the front-of-house flow, assist guests with seating, and help ensure a memorable guest experience.

This role emphasizes hospitality, teamwork, and excellent communication in a scenic California setting. Join a team that values guest satisfaction, efficiency, and growth opportunities within a leading hospitality group.

Qualifications

• Guest-focused and welcoming attitude.
• Ability to work under pressure in a fast-paced restaurant.
• Excellent communication and multitasking skills.

Responsibilities

• Greet guests as they arrive at the restaurant and attend to their immediate needs.
• Monitor open dining sections for empty and cleaned tables and manage seating flow.
• Estimate wait times and manage the guest waiting list to minimize delays.
• Answer phone calls, take reservations, and rearrange tables for large parties.
• Provide attentive service to ensure a positive guest experience from start to finish.

Skills

Engaging personality

Communication skills

Customer focused

Job description

Pyramid Global Hospitality is seeking a friendly Host to warmly greet guests and support the dining team in our Santa Cruz restaurant. You will manage the front-of-house flow, assist guests with seating, and help ensure a memorable guest experience.

This role emphasizes hospitality, teamwork, and excellent communication in a scenic California setting. Join a team that values guest satisfaction, efficiency, and growth opportunities within a leading hospitality group.