Guest Experience Host

JJ's Grill; Bella Vista (AR); Hybrid; USD 12,000 - 17,000; Full time

Job summary

JJ's Grill in Bella Vista is seeking a friendly Host to warmly welcome guests, seat them, and help ensure an exceptional dining experience. You will greet guests, manage seating, and coordinate with service teams to ensure smooth handoffs and accurate wait times.

The role requires strong communication, the ability to multi-task, and a detail-oriented approach to guest needs and restaurant operations. Join a team dedicated to hospitality and guest satisfaction.

Qualifications

• Greet guests with a friendly, guest-focused approach.
• Communicate clearly with guests, servers, and managers.
• Handle greetings, farewells, and guest requests with poise.

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Basic menu knowledge.
• Inform guests of current promotions and who will be serving them.
• Manage guest flow to dining and bar areas and provide wait times.
• Conduct hourly bathroom checks.
• Operate the Waitlist Me app.

Skills

Friendly demeanor

Clear greetings/farewells

Strong communication

Telephone communication

Guest-focused

Tools

Waitlist Me app

Job description

JJ's Grill in Bella Vista is seeking a friendly Host to warmly welcome guests, seat them, and help ensure an exceptional dining experience. You will greet guests, manage seating, and coordinate with service teams to ensure smooth handoffs and accurate wait times.

The role requires strong communication, the ability to multi-task, and a detail-oriented approach to guest needs and restaurant operations. Join a team dedicated to hospitality and guest satisfaction.