Guest Services Host | Create Memorable Dining Moments

HEI Hotels & Resorts; Jacksonville (FL); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Vacation & holidays

Pet insurance

Life insurance

401(k) with matching

Employee discounts

Résumé du poste

HEI Hotels & Resorts seeks a friendly host/hostess to greet guests, seat them and provide menus, creating a memorable first impression in our Jacksonville restaurant. You will coordinate seating and assist with reservations, ensuring smooth operations throughout the shift.

As the host/hostess, you will maintain logs, communicate with management, and uphold dining room readiness while delivering excellent guest service in a fast-paced environment.

Qualifications

• Able to understand guest requests, memos, reservations and event orders.
• Able to remember and promote menu items.
• Able to move around a crowded room to seat guests.
• Able to handle customer concerns with empathy and proactive solutions.

Responsabilités

• Meet and greet guests; offer seating choices and escort to table.
• Maintain logbook for shifts and management communication.
• Ensure proper dining room setup and readiness.
• Coordinate reservations and special events in the restaurant.

Connaissances

Guest service orientation

Communication skills

Multitasking

Teamwork

Problem solving

Description du poste

HEI Hotels & Resorts seeks a friendly host/hostess to greet guests, seat them and provide menus, creating a memorable first impression in our Jacksonville restaurant. You will coordinate seating and assist with reservations, ensuring smooth operations throughout the shift.

As the host/hostess, you will maintain logs, communicate with management, and uphold dining room readiness while delivering excellent guest service in a fast-paced environment.