Guest Experience Greeter & Cashier

Margaritaville-Hotel-SAN-Diego-Gaslamp-Quarte; San Diego (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Medical Coverage (Multiple Tiers)

Dental & Vision Coverage

Teledoc service

Pet Insurance

Job summary

Margaritaville Hotel San Diego Gaslamp Quarter is seeking a friendly Greeter/Cashier to welcome guests, handle inquiries, and process transactions at the front desk. You will create a positive first impression and support a smooth check-in and checkout experience.

Join our team and deliver exceptional service in a vibrant downtown setting with signature Margaritaville concepts. The role requires high energy, strong communication, cash-handling experience, and willingness to work weekends and

Qualifications

• Excellent customer service skills
• Strong communication skills
• Read, write and speak English fluently
• High energy and enthusiasm
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Experience with cash handling and point-of-sale systems
• High School diploma or equivalent
• Ability to work flexible schedules, including weekends and holidays

Responsibilities

• Greet guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
• Maintain a clean and organized work area, including the cashier station and lobby
• Collaborate with other departments to ensure seamless guest experiences
• Offer suggestions and recommendations for nearby attractions, dining options, and activities
• Demonstrate a proactive approach in resolving guest issues or concerns
• Uphold the hotel/resort's brand standards and contribute to a positive team culture

Skills

Customer service

Communication

English fluency

Energy

Multitasking

Attention to detail

Cash handling

POS systems

High school diploma

Flexible schedules

Education

High School diploma or equivalent

Tools

POS systems

Job description

Margaritaville Hotel San Diego Gaslamp Quarter is seeking a friendly Greeter/Cashier to welcome guests, handle inquiries, and process transactions at the front desk. You will create a positive first impression and support a smooth check-in and checkout experience.

Join our team and deliver exceptional service in a vibrant downtown setting with signature Margaritaville concepts. The role requires high energy, strong communication, cash-handling experience, and willingness to work weekends and