Guest Experience Greeter & Cashier

Davidson Hospitality Group; Miami Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Multiple Medical Coverage Tiers

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Royal Palm South Beach Miami, reopening with a bold new vision, seeks a friendly Greeter/Cashier to welcome guests and support smooth check-in and check-out. You will deliver outstanding service, assist with inquiries, and handle cash transactions with accuracy in a fast-paced luxury environment.

Join Davidson Hospitality Group’s award-winning team and contribute to elevated hospitality standards, collaborating across departments to create memorable guest experiences in a iconic beachfront

Qualifications

• Excellent customer service skills.
• Strong communication skills.
• Read, write and speak English fluently.
• High energy and enthusiasm.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail.
• Experience with cash handling and point-of-sale systems.
• High School diploma or equivalent.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere.
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs.
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures.
• Maintain a clean and organized work area, including the cashier station and lobby.
• Collaborate with other departments to ensure seamless guest experiences.
• Offer suggestions and recommendations for nearby attractions, dining options, and activities.
• Demonstrate a proactive approach in resolving guest issues or concerns.
• Uphold the hotel/resort's brand standards and contribute to a positive team culture.

Skills

Customer service

Communication

English fluency

Energy and enthusiasm

Multitasking

Attention to detail

Cash handling

Time management

Education

High School diploma or equivalent

Tools

POS systems

Job description

The Royal Palm South Beach Miami, reopening with a bold new vision, seeks a friendly Greeter/Cashier to welcome guests and support smooth check-in and check-out. You will deliver outstanding service, assist with inquiries, and handle cash transactions with accuracy in a fast-paced luxury environment.

Join Davidson Hospitality Group’s award-winning team and contribute to elevated hospitality standards, collaborating across departments to create memorable guest experiences in a iconic beachfront