Guest Experience Greeter & Cashier

Hyatt Regency Cincinnati; Cincinnati (OH); Vor Ort; USD 18.000 - 26.000; Vollzeit

Benefits dieser Stelle

Hotel discounts

401K match

Tuition reimbursement

Dental & vision coverage

Paid time off

Zusammenfassung

Hyatt Regency Cincinnati is seeking a friendly Greeter/Cashier to welcome guests, assist with inquiries, and manage cashiering duties in a busy lobby. You will help ensure smooth check-in/check-out, maintain a tidy workstation, and collaborate with hotel teams to deliver exceptional guest service.

The role requires strong communication in English, high energy, and the ability to multitask in a fast-paced environment. Weekend and holiday availability is needed.

Qualifikationen

• Excellent customer service skills
• Strong communication in English
• Read, write and speak English fluently
• High energy and enthusiasm
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Experience with cash handling and POS systems
• High School diploma or equivalent
• Ability to work flexible schedules, including weekends and holidays

Aufgaben

• Greet guests with a warm, friendly demeanor to create a positive first impression
• Assist guests with inquiries and guide them to services and amenities
• Handle cashiering duties accurately and efficiently
• Maintain a clean, organized lobby and cashier station
• Collaborate with hotel departments to ensure seamless guest experiences
• Suggest nearby attractions and dining options to guests
• Proactively resolve guest issues and concerns while upholding brand standards

Kenntnisse

Customer service

Communication

English fluency

High energy

Multitasking

Attention to detail

Cash handling

POS systems

High School diploma

Flexible schedules

Ausbildung

High School diploma or equivalent

Tools

POS systems

Jobbeschreibung

Hyatt Regency Cincinnati is seeking a friendly Greeter/Cashier to welcome guests, assist with inquiries, and manage cashiering duties in a busy lobby. You will help ensure smooth check-in/check-out, maintain a tidy workstation, and collaborate with hotel teams to deliver exceptional guest service.

The role requires strong communication in English, high energy, and the ability to multitask in a fast-paced environment. Weekend and holiday availability is needed.