Guest Experience Front Desk Supervisor

La Jolla Beach & Tennis Club Partners, LP; San Diego (CA); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Free daily meal and salad bar

Medical, Dental, Vision Benefits

401K

Paid vacation and holiday time

Dining discounts for employees and guests

$500 referral bonus

Job summary

The La Jolla Beach & Tennis Club Partners, LP is looking for a Front Desk Supervisor to oversee daily operations at the La Jolla Shores Hotel. The successful candidate will ensure guest satisfaction through exemplary service, managing a team of front desk clerks, and handling inquiries and complaints effectively.

Ideal candidates will have a minimum of an Associates degree and relevant experience in hospitality management. This position offers competitive pay and comprehensive benefits in a dynamic environment set along the stunning California coastline.

Qualifications

• Must have strong customer service skills and supervisory experience.
• Ability to read and interpret safety instructions and procedure manuals.
• Must be able to lift up to 25 lbs.

Responsibilities

• Supervise front desk staff and operations daily.
• Ensure guest satisfaction by solving problems and providing service.
• Assist in training front desk clerks.

Skills

Excellent customer service

Supervisory skills

Problem-solving

Communication skills

Education

Associates degree or equivalent

Job description

The La Jolla Beach & Tennis Club Partners, LP is looking for a Front Desk Supervisor to oversee daily operations at the La Jolla Shores Hotel. The successful candidate will ensure guest satisfaction through exemplary service, managing a team of front desk clerks, and handling inquiries and complaints effectively.

Ideal candidates will have a minimum of an Associates degree and relevant experience in hospitality management. This position offers competitive pay and comprehensive benefits in a dynamic environment set along the stunning California coastline.