Guest Experience Front Desk | Extended Stay Hotel

Gulf Coast Hotel Management Inc; Fort Worth (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

401(k) with Employer Match

Paid time off

Six holidays

Holiday pay premium

Employee Assistance Program

Job summary

Gulf Coast Hotel Management, Inc. is seeking a Front Desk Associate for the ECHO Suites Fort Worth Alliance location. The role is a customer-facing position focusing on check-ins/outs, reservations, and guest satisfaction in a fast-growing extended stay environment.

The ideal candidate will have strong communication skills, a friendly demeanor, and a commitment to high-quality service. This role offers a supportive team environment with opportunities to grow within a dynamic hospitality group.

Qualifications

• Provide outstanding customer service to hotel guests.
• Excellent communication skills and positive attitude.
• Ability to manage reservations and assist guests with issues.

Responsibilities

• Check guests in and out at the front desk.
• Manage reservations and guest requests.
• Resolve guest issues and ensure a high level of service.

Skills

Customer service

Communication

Guest relations

Job description

Gulf Coast Hotel Management, Inc. is seeking a Front Desk Associate for the ECHO Suites Fort Worth Alliance location. The role is a customer-facing position focusing on check-ins/outs, reservations, and guest satisfaction in a fast-growing extended stay environment.

The ideal candidate will have strong communication skills, a friendly demeanor, and a commitment to high-quality service. This role offers a supportive team environment with opportunities to grow within a dynamic hospitality group.