ECHO Front Desk-Weekends Required

Gulf Coast Hotel Management Inc; Fort Worth (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

401(k) with Employer Match

Paid time off

Six holidays

Holiday pay premium

Employee Assistance Program

Job summary

Gulf Coast Hotel Management, Inc. is seeking a Front Desk Associate for the ECHO Suites Fort Worth Alliance location. The role is a customer-facing position focusing on check-ins/outs, reservations, and guest satisfaction in a fast-growing extended stay environment.

The ideal candidate will have strong communication skills, a friendly demeanor, and a commitment to high-quality service. This role offers a supportive team environment with opportunities to grow within a dynamic hospitality group.

Qualifications

• Provide outstanding customer service to hotel guests.
• Excellent communication skills and positive attitude.
• Ability to manage reservations and assist guests with issues.

Responsibilities

• Check guests in and out at the front desk.
• Manage reservations and guest requests.
• Resolve guest issues and ensure a high level of service.

Skills

Customer service

Communication

Guest relations

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ECHO Suites Ft Worth Alliance GSR Full Time or Part Time Clerical ECHO Suites Fort Worth Alliance, Fort Worth, TX, US

2 days ago Requisition ID: 4616

Hotel Front Desk Associate

The Front Desk Associate is a team member of the ECHO Suites Extended Stay by Wyndham Fort Worth Alliance location. This is a new, fast-growing extended stay brand and in a prime location.

In addition to being part of a new and growing brand, Gulf Coast Hotel Management, Inc. is a dynamic, growing, and evolving employer. Even though our hotels are primarily places to work and earn a living, Gulf Coast offers more than that! We provide a friendly atmosphere where you can work, grow and advance in a supportive environment. We care about our team, and we’re committed to supporting our Associates.

The Front Desk Associate is the face of the hotel. In this role you will be responsible for providing outstanding customer service to all hotel guests, checking guests in and out of the hotel, managing reservations, and resolving any guest issues that arise. The ideal candidate will have excellent communication skills, a positive attitude, and a strong dedication to providing the highest level of service. Honesty and integrity must be paramount in all that you do.

What We Offer

• Health, Vision, and Dental Insurance for Full Time Associates
• 401(k) with Employer Match for all Associates
• Paid time off for ALL Associates per Associate Guide
• Company pays six holidays for Full Time Associates
• Time and half for hours worked on designated holidays for all Associates.
• Employee Assistance Program for Associates and household members