Guest Experience Front Desk Associate (Evenings/Weekends)

Concord Hospitality Enterprises; Piscataway Township (NJ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical plans

Prescription discounts

Vision/Dental

401K retirement program

Life Insurance

Disability programs

Verizon wireless discount

Education assistance via University of

Tuition savings for hospitality

Job summary

Marriott in Piscataway, NJ is seeking Front Desk Clerk/Guest Services Clerk for full-time and part-time roles. Openings include Evening, Overnight, and Morning shifts with weekend availability and October 1st start.

You will greet guests, assist with concierge services, and coordinate with housekeeping, maintenance, sales and operations to deliver a seamless hospitality experience. Responsibilities include cash handling, safety procedures, and protecting guest information while maintaining a

Qualifications

• Knowledge of Microsoft Office products.
• Knowledge of hospitality guest management systems.
• Excellent verbal and written communications skills.
• Good organizational skills, detail oriented.
• Comfortable working in an environment that requires multitasking.
• Focused on providing exceptional customer service.
• Able to problem solve and resolve issues effectively and efficiently.

Responsibilities

• Ensure an excellent first impression for all guests and potential guests.
• Offer assistance to guests and provide concierge service regarding hotel and the community.
• Ensure guests’ check-in and departure experience is warm and welcoming.
• Work with the team to coordinate and provide services in housekeeping, maintenance, sales and operations.
• Assist in processing laundry.
• Responsible to utilize and follow all Safety and Security procedures.
• Responsible for secure cash handling and processing procedures.
• Manage confidential information for the company and guests.
• Responsible for proper administration for key control.
• Routinely conduct property/security walks.

Skills

Microsoft Office

Hospitality systems

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service

Problem solving

Tools

Microsoft Office

Hospitality management system

Job description

Marriott in Piscataway, NJ is seeking Front Desk Clerk/Guest Services Clerk for full-time and part-time roles. Openings include Evening, Overnight, and Morning shifts with weekend availability and October 1st start.

You will greet guests, assist with concierge services, and coordinate with housekeeping, maintenance, sales and operations to deliver a seamless hospitality experience. Responsibilities include cash handling, safety procedures, and protecting guest information while maintaining a