Guest Services Front Desk Specialist

Visitbearmountain; New York (NY); On-site; USD 20,457 - 29,136; Full time

Job summary

Visitbearmountain is hiring a Front Desk Agent in New York, NY. The candidate will perform desk attendant functions such as checking in guests, managing reservations, and responding to inquiries. Strong customer service skills are essential for this full-time role.

The position requires a high school diploma, clerical skills, and the ability to multitask. Candidates must be able to work in a fast-paced environment while maintaining excellent communication and problem-solving abilities.

Qualifications

• Must be at least 16 years of age.
• Ability to undertake multiple tasks simultaneously.
• Ability to learn and develop new skills.

Responsibilities

• Manage phone activity and walk-in traffic.
• Register and assign rooms to guests.
• Resolve guest complaints within scope of authority.

Skills

Clerical skills

Customer service skills

Problem solving

Computer proficiency

Interpersonal skills

Education

High School Diploma preferred

Tools

Reservations system

POS system

Office equipment

Job description

Visitbearmountain is hiring a Front Desk Agent in New York, NY. The candidate will perform desk attendant functions such as checking in guests, managing reservations, and responding to inquiries. Strong customer service skills are essential for this full-time role.

The position requires a high school diploma, clerical skills, and the ability to multitask. Candidates must be able to work in a fast-paced environment while maintaining excellent communication and problem-solving abilities.