Guest Experience & Food Service Attendant

Fairfield Inn - Aurora; Aurora (CO); On-site; USD 30,000 - 42,000; Full time

Job summary

Fairfield Inn - Aurora is seeking a team member to provide outstanding guest service and assist in food and beverage service according to brand standards.

Responsibilities include maintaining safety, cleanliness, and smooth operations, while supporting other departments as needed and handling additional duties assigned by leadership. The role emphasizes professionalism and attention to detail in a fast-paced hotel environment.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Responsibilities

• Provides exceptional guest service and ensures all guest inquiries and concerns are addressed promptly.
• Prepares and serves food and beverages according to brand standards.
• Assists in monitoring and upholding policies and procedures for safety of guests and team members.
• Ensure food and beverages are continually replenished and appropriately presented.
• Assists in maintaining cleanliness throughout the department.
• Assists team members and other departments as needed to contribute to operational efficiency.
• Performs additional responsibilities as assigned by leadership.

Skills

Interpersonal skills

Communication skills

Organizational skills

Stress management

Job description

Fairfield Inn - Aurora is seeking a team member to provide outstanding guest service and assist in food and beverage service according to brand standards.

Responsibilities include maintaining safety, cleanliness, and smooth operations, while supporting other departments as needed and handling additional duties assigned by leadership. The role emphasizes professionalism and attention to detail in a fast-paced hotel environment.