Guest Experience & Food Service Associate

Vitality Bowls Cupertino; Cupertino (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible schedule

Free food & snacks

Job summary

Vitality Bowls Cupertino is seeking a motivated team member to memorise training material and explain the health benefits of the ingredients to customers in an upbeat and informative manner. You will keep the front lobby and outside area clean and provide excellent customer service, including polite and accurate wait times.

Your duties include taking orders by phone, following recipes, prepping food safely, stocking, washing dishes, assisting with deliveries, and communicating with staff to

Qualifications

• Become food certified.
• Must be able to handle a basic computer, POS system; handling cash and credit cards.
• Follow health, sanitary, and safety requirements.
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency.
• Maintain a clean and work appropriate personal appearance.
• Come to work with a positive attitude, and are willing to work well with others.

Responsibilities

• Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
• Keep the front lobby and outside area clean
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
• Assist and ring up guests, answer phone calls and take orders over the phone
• Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner.
• Prep food according to proper procedures
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Washing dishes and put away
• Communicate with other staff to ensure that all orders are made correctly and in a timely way
• Carry out food to customers
• Communicate with managers about the schedule, informing them in a timely manner of days off needed
• Show up on time and take breaks for the appropriate length of time
• Complete all opening and closing duties
• Perform additional tasks requested by your manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost-cutting measures
• Pitch in and work as a team
• Track food quality
• Handle specials circumstances
• Communicate effectively with coworkers and managers

Skills

Customer service

Cash handling

POS system

Tools

POS system

Job description

Vitality Bowls Cupertino is seeking a motivated team member to memorise training material and explain the health benefits of the ingredients to customers in an upbeat and informative manner. You will keep the front lobby and outside area clean and provide excellent customer service, including polite and accurate wait times.

Your duties include taking orders by phone, following recipes, prepping food safely, stocking, washing dishes, assisting with deliveries, and communicating with staff to