Guest Experience Associate — Fast, Friendly Food Service

Vitality Bowls; San Jose (CA); On-site; USD 31,000 - 47,000; Full time

Job summary

Vitality Bowls in San Jose, CA is seeking team members to deliver friendly service and accurate food preparation. You will assist guests, take orders, and ring up purchases while maintaining a clean front and dining area. Knowledge of recipes, sanitation, and POS usage is essential for efficient service and guest satisfaction.

This role emphasizes teamwork, punctuality, and a positive attitude as you contribute to a fast-paced environment with health and safety standards at the core.

Qualifications

• Experience in fast-casual or similar restaurant environment.
• Knowledge of health and safety regulations.
• Ability to follow recipes and prepare food in a sanitary manner.
• Excellent interpersonal skills and willingness to help customers.
• Able to answer phone calls and take orders accurately.

Responsibilities

• Maintain front lobby and outside area cleanliness.
• Provide excellent customer service and inform customers of wait times.
• Assist guests, ring up orders, answer phone and take orders.
• Prepare food according to recipes and sanitary procedures.
• Stock, rotate and organize stock; clean kitchen and lobby.
• Deliver food to customers and communicate with managers about schedules.
• Follow sanitation guidelines and safety procedures.
• Use POS system and handle cash/credit cards.
• Complete opening and closing duties; work as a team.

Skills

Customer service

Food safety

Communication

Teamwork

Time management

Cash handling

Recipe following

Tools

POS system

Job description

Vitality Bowls in San Jose, CA is seeking team members to deliver friendly service and accurate food preparation. You will assist guests, take orders, and ring up purchases while maintaining a clean front and dining area. Knowledge of recipes, sanitation, and POS usage is essential for efficient service and guest satisfaction.

This role emphasizes teamwork, punctuality, and a positive attitude as you contribute to a fast-paced environment with health and safety standards at the core.