Guest Experience Food Runner | Flexible Shifts

Crescent Hotels & Resorts; Houston (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Crescent Hotels & Resorts in Houston, TX is seeking staff for a restaurant service role where you deliver food orders and ensure guest satisfaction. This position emphasizes speed, accuracy, sanitation, and teamwork to support a seamless guest experience.

The role supports both full-time and part-time schedules with flexible shifts, and requires you to assist with table setup, handle guest requests, and collaborate with other departments as needed to maintain service quality.

Responsibilities

• Deliver food orders to customers quickly and accurately
• Uphold sanitation and food safety principles
• Bus tables by removing dirty dishes and trash
• Check in with customers to ensure their experience is satisfactory
• Relay reports of customer satisfaction to the management and relevant parties
• Ensure patrons have all the appropriate tableware they need to properly enjoy their food
• Assist setting up tables before service with appropriate utensils, napkins and decorations
• Handle various impromptu requests from customers
• Assist other departments as needed
• Delivers food to the bar, or the designated area on a timely and accurate manner
• sets up the napkins, silverware and condiments for the next shift

Job description

Crescent Hotels & Resorts in Houston, TX is seeking staff for a restaurant service role where you deliver food orders and ensure guest satisfaction. This position emphasizes speed, accuracy, sanitation, and teamwork to support a seamless guest experience.

The role supports both full-time and part-time schedules with flexible shifts, and requires you to assist with table setup, handle guest requests, and collaborate with other departments as needed to maintain service quality.