Guest Experience Food Runner | Fast-Paced & Welcoming

SSA Consulting Group; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Overtime pay

Meal Plan & Employee Discounts

401(k) with 15% match

Bereavement Leave

Job summary

SSA Group is seeking a Food Service Runner at the Dallas Zoo to support food carts and quick-service operations. You will efficiently deliver items from carts to guests, assist with orders, and uphold sanitation and hospitality standards in a fast-paced environment.

The role emphasizes teamwork, guest-facing service, and adherence to safety guidelines. Nights, weekends, and holidays may be required, with opportunities for growth within SSA Group’s hospitality teams.

Qualifications

• Strong interpersonal and communication skills.
• Ability to solve problems and make quick decisions in a fast-paced setting.
• Flexible, energetic and a proactive team player.
• Physical ability to stand for extended periods and lift 10–35 lbs.
• Willing to work varied hours, including nights, weekends, and holidays.

Responsibilities

• Coordinate with front-of-house and back-of-house to ensure orders are prepared accurately and timely.
• Deliver food to guests and assist with related needs around the order.
• Deliver warm, welcoming experiences that reflect 452 Hospitality.
• Maintain hygiene, safety and uniform standards throughout shifts.
• Support daily prep and item lists as assigned.
• Respond to guest feedback with supervisor notification to prevent recurrence.
• Stay knowledgeable about menu items, prices, and specials.
• Keep a clean, safe and organized workspace.

Skills

Interpersonal skills

Communication skills

Problem solving

Flexibility

Team player

Initiative

Physical stamina

Job description

SSA Group is seeking a Food Service Runner at the Dallas Zoo to support food carts and quick-service operations. You will efficiently deliver items from carts to guests, assist with orders, and uphold sanitation and hospitality standards in a fast-paced environment.

The role emphasizes teamwork, guest-facing service, and adherence to safety guidelines. Nights, weekends, and holidays may be required, with opportunities for growth within SSA Group’s hospitality teams.