Guest-Experience Food Runner

Tavistock Restaurant Collection; Paradise (NV); On-site; USD 18,000 - 25,000; Full time

Job summary

Canonita, located in the iconic Venetian Resort, seeks a Food Runner to deliver hospitality with genuine conversation and timely food service. You will ensure food presentation meets standards and guests receive meals hot and promptly, enhancing the overall dining experience.

Responsibilities include maintaining grooming, cleanliness, assisting teammates, handling guest questions, and resolving issues by guiding them to the manager when needed. Previous hospitality experience is preferred.

Qualifications

• Education: High School; able to communicate (speak, read, and write) in English.
• Experience: Previous hospitality experience is preferred.
• Computer Skills: N/A
• Certificates & Licenses: N/A
• Other Requirements: N/A

Responsibilities

• Maintain proper grooming and uniform standards.
• Ensures interior and exterior cleanliness of the restaurant.
• Observes guest’s body language to anticipate their needs to add to their exceptional experience.
• Ensures all aspects of food presentation are in accordance with company standards.
• Expeditiously delivers food from the kitchen to our guests.
• Obtains any items needed for our guests to ensure a great dining experience.
• Follows proper safety procedures and policies for food handling.
• Answers questions the guest may have regarding our food and beverages and uses their knowledge of the restaurant to inform guests of services available.
• Handles guest complaints by listening to their concerns, contacting the manager with any problems, and solving complaints to ensure guest satisfaction that will compel them to want to return.
• Assists all team members with any additional items needed.

Skills

Adaptability

Attention to Detail

Communication

Confidence

Customer Focus

Initiative

Problem Solving

Teamwork

Education

High School

Job description

Canonita, located in the iconic Venetian Resort, seeks a Food Runner to deliver hospitality with genuine conversation and timely food service. You will ensure food presentation meets standards and guests receive meals hot and promptly, enhancing the overall dining experience.

Responsibilities include maintaining grooming, cleanliness, assisting teammates, handling guest questions, and resolving issues by guiding them to the manager when needed. Previous hospitality experience is preferred.