Guest Experience Facilities Technician

Extended Stay America; Akron (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Extended Stay America in Akron, OH seeks a Maintenance Technician to ensure all property equipment operates and guest rooms stay in top condition. You will perform repairs, preventative maintenance, and daily housekeeping support per Green Shield Binder guidance.

Responsibilities include responding to guest requests, maintaining safety systems, and coordinating with vendors as needed. Candidates should meet minimum education and be able to lift up to 50 pounds and work in varied conditions.

Qualifications

• Read and speak English proficiently and interact with guests and associates.
• Understand safety rules, maintenance instructions and company standards.
• Write routine reports and keep records.
• Perform basic math for measurements and unit conversions.

Responsibilities

• Demonstrates commitment to guest experience and associates satisfaction.
• Perform maintenance and repairs per work orders and Green Shield Binder.
• Carry out preventative maintenance inspections and safety tests.
• Handle out-of-room cleaning and housekeeping support as needed.
• Maintain organized work area and inventory of tools daily.
• Respond to guest requests with timely follow-up and professionalism.

Skills

Guest service

Repair skills

Preventive maintenance

Safety compliance

Written communication

Record keeping

Diagnostic ability

Education

High School Diploma or GED

Job description

Extended Stay America in Akron, OH seeks a Maintenance Technician to ensure all property equipment operates and guest rooms stay in top condition. You will perform repairs, preventative maintenance, and daily housekeeping support per Green Shield Binder guidance.

Responsibilities include responding to guest requests, maintaining safety systems, and coordinating with vendors as needed. Candidates should meet minimum education and be able to lift up to 50 pounds and work in varied conditions.