Guest Experience F&B Supervisor

Kansas Crossing Casino + Hotel; Pittsburg (KS); On-site; USD 40,000 - 50,000; Full time

Job summary

Kansas Crossing Casino + Hotel in Pittsburg is looking for a Food and Beverage Supervisor to oversee daily operations in food and beverage areas, ensuring compliance with safety and quality standards. The role includes coaching and training team members, conducting meetings, and addressing guest feedback. The ideal candidate must have strong leadership skills and a commitment to providing excellent service in alignment with the company's core values of Fun, Friendly, and Community.

Responsibilities

• Supervise food and beverage operations to enhance sales and guest satisfaction.
• Coach and mentor team members while ensuring compliance with policies.
• Conduct daily pre-shift meetings and staff trainings.
• Handle guest complaints effectively and provide solutions.
• Plan and conduct staff meetings, ensuring clear communication.

Job description

Kansas Crossing Casino + Hotel in Pittsburg is looking for a Food and Beverage Supervisor to oversee daily operations in food and beverage areas, ensuring compliance with safety and quality standards. The role includes coaching and training team members, conducting meetings, and addressing guest feedback. The ideal candidate must have strong leadership skills and a commitment to providing excellent service in alignment with the company's core values of Fun, Friendly, and Community.