Guest Experience & Events Support (Seasonal)

The Sports Facilities Companies; Elizabethtown (KY); On-site; USD 17,000 - 25,000; Part time

Job summary

Elizabethtown Sports Park is seeking an Operations Team Member to join our team for events in Elizabethtown, KY. You will be the first point of contact for guests, delivering friendly, first-in-class service while maintaining knowledge of facility programs and offerings.

Responsibilities include greeting guests, handling waivers, coordinating event setup and teardown, and ensuring guest satisfaction. The role requires flexibility with nights, weekends, and holidays, and a focus on safety and

Qualifications

• Flexible schedule including nights, weekends, holidays.
• Excellent communication skills, both verbal and written.
• Ability to stay focused in a high-volume environment.
• Guest service experience or quick study encouraged.

Responsibilities

• Greet guests and provide information or direction as needed.
• Provide courteous and friendly first-in-class service to all guests.
• Record and file waivers and event information.
• Assist with all aspects of the event and coordinate setup/teardown.
• Maintain communication with trainers, EMS, and security during events.
• Ensure guest satisfaction and enforce facility policies.

Skills

Communication skills

Guest service

Detail-oriented

Multitasking

Teamwork

Initiative

Safety awareness

Job description

Elizabethtown Sports Park is seeking an Operations Team Member to join our team for events in Elizabethtown, KY. You will be the first point of contact for guests, delivering friendly, first-in-class service while maintaining knowledge of facility programs and offerings.

Responsibilities include greeting guests, handling waivers, coordinating event setup and teardown, and ensuring guest satisfaction. The role requires flexibility with nights, weekends, and holidays, and a focus on safety and