Guest Experience Educator - Flexible Schedule

Lululemon Athletica; Boulder (CO); Hybrid; USD 54,443,000 - 62,637,000; Full time

Benefits offered by this job

Health & dental

Paid time off

Retirement matching

Employee discount

Yoga classes

Parenthood top-up

Development courses

Job summary

lululemon Athletica in Boulder, CO is seeking an Educator to deliver world-class guest experiences and share top-quality product education on our performance apparel. You will engage with guests, assess their needs, and guide them through purchases and returns, while supporting omnichannel options on the floor.

You’ll move dynamically with guests, receive feedback, and collaborate with store leadership to ensure an inclusive environment that reflects our values of integrity, enthusiasm, and

Qualifications

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Skills

Guest Experience

Inclusion & Diversity

Integrity/Honesty

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon Athletica in Boulder, CO is seeking an Educator to deliver world-class guest experiences and share top-quality product education on our performance apparel. You will engage with guests, assess their needs, and guide them through purchases and returns, while supporting omnichannel options on the floor.

You’ll move dynamically with guests, receive feedback, and collaborate with store leadership to ensure an inclusive environment that reflects our values of integrity, enthusiasm, and