Guest Experience Educator

Lululemon Athletica; New York (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Extended health & dental benefits

Mental health plans

Paid time off

Employee discount

Fitness & yoga classes

Retirement plan matching

Career development

Job summary

lululemon Athletica in New York is hiring an Educator to deliver world-class guest experiences in our store. You will educate guests on products, share our community and culture, and help create a welcoming, inclusive atmosphere.

You will move on the floor to assist guests, process transactions, restock, and participate in omnichannel programs while upholding safety and policies. The role emphasizes teamwork, integrity, and enthusiasm, with flexible hours and opportunities to grow within

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have the ability to travel to assigned store with own transportation methods.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma

Job description

lululemon Athletica in New York is hiring an Educator to deliver world-class guest experiences in our store. You will educate guests on products, share our community and culture, and help create a welcoming, inclusive atmosphere.

You will move on the floor to assist guests, process transactions, restock, and participate in omnichannel programs while upholding safety and policies. The role emphasizes teamwork, integrity, and enthusiasm, with flexible hours and opportunities to grow within