Guest Experience Door Attendant

Parking Management Company; Louisville (KY); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Health Benefits

Bonus opportunities

Paid time off

Paid training

Tuition assistance

Job summary

Parking Management Company (PMC) is seeking a Door Attendant to provide exceptional guest service by assisting with luggage, directing guests, and supporting front desk and valet teams. You will help with guest requests, arrivals and departures, and maintain a welcoming, professional atmosphere around the lobby and entry points.

The role requires strong communication, a customer-first mindset, and the ability to work nights, weekends, and holidays as needed, with a valid driver’s license and

Qualifications

• A high school diploma or GED is required.
• Experience in parking, hospitality, or a similar customer service field is beneficial.

Responsibilities

• Greet guests, assist with luggage, and support check-in/check-out to ensure a smooth, welcoming experience.
• Coordinate departures and assist with transportation arrangements while maintaining a professional and attentive presence.
• Maintain lobby and bell stand cleanliness and organize luggage carts and equipment.

Education

High school diploma or GED

Job description

Parking Management Company (PMC) is seeking a Door Attendant to provide exceptional guest service by assisting with luggage, directing guests, and supporting front desk and valet teams. You will help with guest requests, arrivals and departures, and maintain a welcoming, professional atmosphere around the lobby and entry points.

The role requires strong communication, a customer-first mindset, and the ability to work nights, weekends, and holidays as needed, with a valid driver’s license and