Guest Experience Director - Union CLT

Theunionchurch; Huntersville (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

403(b) retirement plan

Paid time off

Paid holidays

Job summary

Union Church in Charlotte, North Carolina is seeking a Guest Experience Director to recruit, equip and pastor Campus Dream Team Coordinators and Team Leaders, guiding them to their full potential. You will create campus-specific and global strategies to preserve Union Church’s culture and vision, align with the church calendar, and lead host, greeters, parking, safety, prayer, stewardship and events teams.

This full-time, on-site role demands strong communication, leadership of diverse

Qualifications

• High-level communication and relational strengths.
• Ability to make sound, critical decisions under pressure.
• Analytical thinking and solution-oriented.
• Great attention to detail and time-management skills.

Responsibilities

• Assist in the overall leadership of the campus and develop volunteer leaders and teams.
• Oversee host, greeters, parking, safety, prayer, stewardship, and events teams.

Skills

High-level communication

Relational strengths

Decision-making under pressure

Analytical thinking

Attention to detail

Time management

Education

Bachelor's degree in related field

Tools

Google Drive Suite

Job description

This is a full-time position based out of the Charlotte, North Carolina offices and is not eligible for remote work.

At Union, we exist for one thing – to unite people with purpose by helping them know God, find freedom, discover purpose, and make a difference. We are Spirit-led, enjoyable, generous, purpose-driven, and excellent. That has been our goal for over 20 years and has guided us every single day. We are one church meeting in meeting in 8 different locations and while we're amazed by what God is doing, we aren't stopping here. What happens next will be beyond what we can imagine. Leading people isn't just an expectation; it's a necessity. It's a cornerstone of our culture. That's why we're always seeking leaders—leaders like you to bring your skills to Union. We want to help you become the person God made you to be.

More about our story

More about our beliefs

More about Pastor Stephen & Pastor Zai Chandler

As a Guest Experience Director, you'll recruit, equip and pastor Campus Dream Team Coordinators and Team Leaders in reaching their full potential. You'll get to create, establish and maintain campus-specific and global strategies as the team grows to ensure culture and vision of Union Church is preserved all while keeping up with the church calendar and tempo.

RESPONSIBILITIES

• You'll assist in the overall leadership of the campus, invest and develop volunteer leaders and teams, who ensure all worship experiences are carried out with excellence.
• You’ll oversee the following teams: host, greeters, parking, safety, prayer, stewardship, and events

MUST-HAVES

• High-level communication and relational strengths
• Ability to make sound, critical decisions under pressure
• Analytical thinking and solution-oriented
• Great attention to detail and time-management skills

ADDITIONAL MUST-HAVES

• Bachelor's degree in related field (or relevant work experience)
• 3-5 years of work experience in field
• 3-5 years of experience leading teams of diverse skillsets

NICE-TO-HAVES

• Management experience
• Experience working or high-level volunteering for a church/non-profit
• Proficient in Google Drive Suite

ADDITIONAL EXPECTATIONS

• Flexible schedule. (Workweek is Sunday-Thursday. Frequent night and weekend availability will be requested)
• Ability to lift 50 pounds.
• Ability to stand for 30 minutes.

BENEFITS & COMPENSATION

Union Church offers a generous compensation package. The salary for this position is commensurate with experience. In addition to the total compensation package, Union Church staff receive medical, dental, and vision insurance, short- and long-term disability, life insurance, 403(b) retirement plan, paid time off (PTO), and paid holiday days.