Guest Experience & Customer Service Associate

Ross Stores, Inc.; Calhoun (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Ross Stores, Inc. in Calhoun, GA is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, maintain clean aisles, and help with merchandise presentation while upholding company standards.

You will assist on the sales floor, support register transactions, answer questions, and respond promptly to customer service needs. The role emphasizes safety, loss prevention, and a friendly, professional store environment.

Qualifications

• Strong customer service and interpersonal skills.
• Ability to perform basic math.

Responsibilities

• Greet customers and assist with merchandise while maintaining a friendly, professional demeanor.
• Keep the sales floor safe, clean, and well merchandised.
• Support cash register transactions and resolve customer questions.
• Follow loss prevention and store policies.
• Maintain dress code and professional appearance.
• Assist in daily store operations as needed.

Skills

Customer service

Communication

Job description

Ross Stores, Inc. in Calhoun, GA is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, maintain clean aisles, and help with merchandise presentation while upholding company standards.

You will assist on the sales floor, support register transactions, answer questions, and respond promptly to customer service needs. The role emphasizes safety, loss prevention, and a friendly, professional store environment.