Guest Experience Crew Member – Park Operations

CircusTrix, LLC; Town of Vestal (NY); On-site; USD 19,000 - 28,000; Part time

Job summary

CircusTrix is seeking enthusiastic Crew Members to join our Operations team at our park location. You will deliver a safe, engaging guest experience across multiple stations, including FOH, BOH, and front desk tasks, while learning core skills in safety, teamwork, and guest service.

Minimum age 16, part-time evenings and weekends, with compensation starting at $17 per hour. No formal education required; prior customer service is helpful. Training provided to build confidence and reliability.

Qualifications

• Must be 16 years of age or older.
• Availability to work evenings, weekends, and holidays as business needs require.
• Ability to follow safety procedures and operational guidelines.
• Ability to work in a fast-paced, high-energy environment.
• Previous customer service or hospitality experience is preferred but not required.

Responsibilities

• Deliver a safe and positive guest experience at all times.
• Follow and enforce park safety rules and operational procedures.
• Maintain cleanliness and organization of assigned areas.
• Communicate clearly and professionally with guests and team members.
• Adapt to changing business demands and station assignments.
• Demonstrate teamwork, accountability, and professionalism during each shift.
• Actively supervise attractions to ensure guest safety (Court Monitor).
• Welcome guests and provide directional assistance (Greeter/Park Support).
• Lead birthday parties and group events from start to finish (Party Host).
• Prepare party rooms and materials prior to events (Party Coordinator).
• Take and process guest orders accurately using POS systems (Café FOH).
• Prepare food and beverages according to brand standards (Café BOH).
• Greet and check in guests efficiently (Front Desk).
• Complete required onboarding and safety certifications (Park Training).
• Assist with in-park promotions and local community events (Marketing Support).

Skills

Positive attitude

Strong communication

Coachability

Reliability

Teamwork

Customer service

Calm under pressure

Education

No formal education requirement

High school students encouraged to apply

Job description

CircusTrix is seeking enthusiastic Crew Members to join our Operations team at our park location. You will deliver a safe, engaging guest experience across multiple stations, including FOH, BOH, and front desk tasks, while learning core skills in safety, teamwork, and guest service.

Minimum age 16, part-time evenings and weekends, with compensation starting at $17 per hour. No formal education required; prior customer service is helpful. Training provided to build confidence and reliability.