Guest Experience Crew Member - Flexible Hours + Tips

SERVE Hospitality Group; Royal Oak (MI); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Paid training

Team rewards

Exclusive discounts

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

SERVE Hospitality Group is hiring upbeat Crew Members to deliver great guest experiences in a fast-paced, friendly environment. You’ll join a team that values growth, flexibility and good vibes with no experience required—full training is provided.

Earn $12–$14 per hour plus tips, with a work-life balance through flexible scheduling and consistent closing times. We offer a benefits package including medical, dental, vision, and a 401(k) with a 4% company match, depending on tenure and hours.

Qualifications

• No experience required; full training provided.
• Legal to work in the United States.
• Minimum age 14; work permit may be required depending on state rules.

Responsibilities

• Prepare food and smoothie items following established recipes.
• Provide fast, friendly, and accurate service to every guest.
• Ensure correct portioning and proper temperature standards.
• Share knowledge of ingredients, menu items, and pricing with guests.
• Use the POS system accurately and assist guests with payments.
• Maintain store cleanliness and follow food safety guidelines.
• Support opening, closing, and shift transition procedures.
• Communicate guest concerns or issues promptly to management.
• Contribute to a positive, team‑oriented environment.

Skills

Team player

Strong communication

Customer service minded

Adaptable learner

Reliable and punctual

Active and energetic

Job description

SERVE Hospitality Group is hiring upbeat Crew Members to deliver great guest experiences in a fast-paced, friendly environment. You’ll join a team that values growth, flexibility and good vibes with no experience required—full training is provided.

Earn $12–$14 per hour plus tips, with a work-life balance through flexible scheduling and consistent closing times. We offer a benefits package including medical, dental, vision, and a 401(k) with a 4% company match, depending on tenure and hours.