Guest Experience Crew Member | Flexible Shifts & Growth

Tropical Holdings Illinois, LLC; Dixon (IL); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Paid training

Team rewards

Exclusive discounts

Medical, dental, vision insurance + 4%

Job summary

We\u2019re looking for upbeat, friendly, and reliable Crew Members who love creating great guest experiences in a fast‑paced, positive environment. Whether this is your first job or your next step, you\u2019ll join a team that values growth, flexibility, and good vibes.

Competitive hourly pay of $13-15 per hour plus tips, with flexible scheduling and a clean, healthy environment. SERVE benefits package includes medical, dental and vision insurance, plus a 401(k) with 4% company match

Qualifications

• Upbeat, friendly, and reliable candidate who loves creating great guest experiences.
• Ability to work in a fast-paced, positive environment.

Responsibilities

• Prepare food and smoothie items following established recipes
• Provide fast, friendly, and accurate service to every guest
• Ensure correct portioning and proper temperature standards
• Share knowledge of ingredients, menu items, and pricing with guests
• Use the POS system accurately and assist guests with payments.
• Maintain store cleanliness and follow food safety guidelines.
• Support opening, closing, and shift transition procedures.
• Communicate guest concerns or issues promptly to management.
• Contribute to a positive, team‑oriented environment.

Skills

Motivated team players

Strong communicators

Customer-service minded

Adaptable learners

Reliable and punctual

Job description

We\u2019re looking for upbeat, friendly, and reliable Crew Members who love creating great guest experiences in a fast‑paced, positive environment. Whether this is your first job or your next step, you\u2019ll join a team that values growth, flexibility, and good vibes.

Competitive hourly pay of $13-15 per hour plus tips, with flexible scheduling and a clean, healthy environment. SERVE benefits package includes medical, dental and vision insurance, plus a 401(k) with 4% company match