Guest Experience Crew Member – Coffee & Fast-Paced Service

Bluemont Group; Pigeon Forge (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Bluemont Group is hiring a Crew Member in Pigeon Forge, TN. You will greet guests, take orders, and prepare beverages and foods to brand standards in a fast-paced Dunkin environment.

You’ll work with a team to deliver friendly service, manage POS transactions, and keep the dining areas clean and well stocked. Shift options include 8- or 10-hour periods, with day and night availability.

Qualifications

• Excellent communication and customer service skills.
• Thrives in a team setting.
• Reliable and punctual with a strong work ethic.
• Comfortable working in a fast-paced environment.
• Food service experience is a plus but not required.

Responsibilities

• Greet guests with a positive attitude.
• Take orders accurately and efficiently.
• Prepare coffee, beverages, and food to brand standards.
• Operate POS system and handle cash/credit transactions.
• Maintain cleanliness and organization of workstations and dining areas.
• Restock products and supplies as needed during the shift.
• Follow health, safety, and sanitation guidelines.
• Collaborate with team members and shift leaders.
• Ensure guest satisfaction with prompt service and attention to detail.
• Uphold Dunkin' and Bluemont Group policies and standards.

Skills

Great communication

Team environment

Dependability

Fast-paced setting

Food service experience (plus)

Job description

Bluemont Group is hiring a Crew Member in Pigeon Forge, TN. You will greet guests, take orders, and prepare beverages and foods to brand standards in a fast-paced Dunkin environment.

You’ll work with a team to deliver friendly service, manage POS transactions, and keep the dining areas clean and well stocked. Shift options include 8- or 10-hour periods, with day and night availability.