Cafe Crew Member — Fast-Paced Guest Service

Automatic Data Processing, Inc.; Sevierville (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Dunkin Sevierville is seeking a Crew Member to deliver fast, friendly service behind the counter and in the dining area.

Greet guests, take orders, prepare beverages and foods to brand standards, operate the POS, and keep workstations clean and stocked.

You'll work as part of a team, follow health and safety guidelines, and ensure guest satisfaction through attentive, reliable service. Shift options include 8- or 10-hour shifts, day and night, with weekday and weekend availability.

Qualifications

• Excellent communication and customer service skills.
• Team player with dependability and punctuality.
• Ability to thrive in a fast-paced environment.
• Food service experience is a plus but not required.

Responsibilities

• Greet guests with a positive and friendly attitude.
• Take customer orders accurately and efficiently.
• Prepare coffee, beverages, and food items according to brand standards.
• Operate POS system and handle cash/credit transactions.
• Maintain cleanliness and organization of workstations, counters, and dining areas.
• Restock product and supplies as needed throughout the shift.
• Follow health, safety, and sanitation guidelines.
• Work collaboratively with team members and shift leaders.
• Ensure guest satisfaction through prompt service and attention to detail.
• Uphold Dunkin' and Bluemont Group policies and standards.

Skills

Communication skills

Customer service

Teamwork

Punctuality

Fast-paced

Job description

Dunkin Sevierville is seeking a Crew Member to deliver fast, friendly service behind the counter and in the dining area.

Greet guests, take orders, prepare beverages and foods to brand standards, operate the POS, and keep workstations clean and stocked.

You'll work as part of a team, follow health and safety guidelines, and ensure guest satisfaction through attentive, reliable service. Shift options include 8- or 10-hour shifts, day and night, with weekday and weekend availability.