Guest Experience Crew Member

Donuts of Rutland, d.b.a. Dunkin'; Town of Ticonderoga (NY); On-site; USD 17,000 - 22,000; Full time

Job summary

Donuts of Rutland, Inc. is looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences.

They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast-paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back. We are a locally owned and operated Dunkin' franchise across New York and Vermont.

Qualifications

• Fluent in English.
• Basic computer skills.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).

Responsibilities

• Deliver great and friendly guest experiences.
• Prepare products according to standards.
• Serve with enthusiasm in a clean, fast-paced environment.
• Work as part of a team to meet guests’ needs.

Skills

Fluent in English

Basic computer skills

Capable of counting money and making

Able to operate restaurant equipment

Job description

Donuts of Rutland, Inc. is looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast-paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities:

Team Environment:

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

Operational Excellence:

• Provide great guest service
• Resolve guest issues
• Follow Brand standards, recipes, and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

Profitability:

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Skills and Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

In 1950, Bill Rosenberg opened the first Dunkin’ shop in Quincy, Massachusetts, and the first of many franchises was licensed in 1955. Since then, Dunkin’ has grown into the world’s leading baked goods and coffee chain, serving over 3 million customers daily. Dunkin' sells 52 varieties of donuts,dozens of coffee beverages, and an array of bagels, breakfast sandwiches, and other baked goods.

We are a locally owned and operated Dunkin' franchise across New York and Vermont. Our team members enjoy a fast-paced, customer-focused environment and the opportunity to serve our loyal community every day.

You are applying for employment with a franchisee of Dunkin’, not Dunkin’ Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your employer. Franchisees are independent business owners who establish their own wage and benefit programs.

Donuts of Rutland is an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, veteran status, or any other characteristic protected by law.

We are proud to maintain a safe, drug-free workplace. Join our team and help keep America running with Dunkin’!

Family owned and operated for more than 60 years, Donuts of Rutland operates more than 14 Dunkin Donuts franchise restaurants in Vermont and New York. We have more than 240 employees and we're growing. Come join our team!