Guest Experience Coordinator – Reception

Pikes Peak Post Acute; Canyon (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Pikes Peak Post Acute is seeking a Front Desk Receptionist to greet visitors and handle telephone duties in a professional, friendly manner. This role focuses on clerical tasks within the Reception/Administrative area with no clinical responsibilities.

You will provide general administrative support, manage the visitor log, and coordinate scheduling while maintaining confidentiality of resident information.

Qualifications

• General administrative duties and clerical support.
• Greet visitors and maintain a welcoming front-desk presence.
• Answer a multiline phone system and route calls or take messages.
• Use Microsoft Office to create documents, spreadsheets, and schedules.
• Demonstrate clear communication and professionalism in all interactions.

Responsibilities

• Greet and assist visitors, direct them to appropriate staff.
• Answer incoming calls and route messages or transfer to extensions.
• Manage sign-in and security procedures for visitors.
• Schedule appointments and maintain meeting room bookings.
• Perform general clerical tasks and maintain tidy reception area.
• Protect resident health information and maintain confidentiality.

Skills

General administrative

Greet visitors

Multiline phone system

Microsoft Office

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Phone system

Job description

Pikes Peak Post Acute is seeking a Front Desk Receptionist to greet visitors and handle telephone duties in a professional, friendly manner. This role focuses on clerical tasks within the Reception/Administrative area with no clinical responsibilities.

You will provide general administrative support, manage the visitor log, and coordinate scheduling while maintaining confidentiality of resident information.