Guest Experience Coordinator (Front Desk & Scheduling)

SoDo Nails and Lash Bar; Orlando (FL); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

SoDo Nails and Lash Bar is seeking a friendly, dependable receptionist to manage the busy salon's front desk. You will greet clients with a professional attitude, handle calls and booking inquiries, and coordinate appointments to keep the schedule flowing smoothly.

Ideal candidates are reliable and punctual, comfortable multitasking, and able to communicate clearly with clients and team members. This hands-on role emphasizes proactive service and teamwork in a fast-paced salon environment.

Qualifikationen

• Experience in customer service or receptionist roles preferred.
• Reliable, punctual, and able to multitask in a fast-paced environment.
• Excellent communication and people skills, friendly and professional.

Aufgaben

• Greeting and checking in clients with a welcoming, professional attitude
• Answering phone calls, texts, and booking inquiries
• Scheduling, confirming, rescheduling, and managing appointments
• Coordinating walk-ins and helping keep technicians' schedules running smoothly
• Checking clients out and processing payments
• Communicating wait times and appointment changes professionally
• Keeping the front desk, waiting area, and common areas clean and organized
• Helping with light cleaning, disinfecting, laundry, and general salon upkeep when needed
• Restocking supplies and keeping the salon organized
• Paying attention to what needs to be done without always having to be asked
• Staying calm and professional when the salon becomes busy
• Working as a team and helping wherever needed

Kenntnisse

Customer service

Front desk

Reliability

Punctuality

People skills

Multitasking

Communication

Initiative

Tools

Booking system

Scheduling software

POS system

Jobbeschreibung

SoDo Nails and Lash Bar is seeking a friendly, dependable receptionist to manage the busy salon's front desk. You will greet clients with a professional attitude, handle calls and booking inquiries, and coordinate appointments to keep the schedule flowing smoothly.

Ideal candidates are reliable and punctual, comfortable multitasking, and able to communicate clearly with clients and team members. This hands-on role emphasizes proactive service and teamwork in a fast-paced salon environment.