Guest Experience Coordinator – Front Desk (Full-Time)

Kool Automotive Group; Grand Rapids (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k)

Paid time off

Additional company benefits

Job summary

Kool Chevrolet in Grand Rapids, MI is seeking a friendly, dependable Full-Time Receptionist to be the first point of contact for customers. This role involves greeting guests, answering a multi-line phone system, handling basic clerical tasks, and supporting various dealership departments to ensure a smooth, welcoming experience.

The position offers a weekday schedule with occasional Saturday availability, competitive benefits, and pay between $16.00 and $18.00 per hour, depending on experience.

Qualifications

• Friendly, professional, and dependable demeanor.
• Strong communication and customer service skills.
• Comfortable handling a multi-line phone system.
• Basic computer and office skills.
• Ability to stay organized and manage multiple tasks.
• Reliable attendance and punctuality.
• Willingness to train for the role.
• Automotive dealership experience is a plus, but not required.

Responsibilities

• Greet customers and visitors in a friendly, professional manner.
• Answer and direct incoming phone calls.
• Assist customers with general questions and direct them to the appropriate department.
• Perform basic clerical and administrative duties.
• Receive and distribute mail and deliveries.
• Maintain a clean and organized reception area.
• Assist dealership departments with administrative tasks as needed.
• Provide excellent customer service to customers and employees.

Skills

Friendly demeanor

Customer service

Multi-line phone handling

Basic computer skills

Organization & multitasking

Attendance & punctuality

Willingness to train

Automotive dealership familiarity (a +

Job description

Kool Chevrolet in Grand Rapids, MI is seeking a friendly, dependable Full-Time Receptionist to be the first point of contact for customers. This role involves greeting guests, answering a multi-line phone system, handling basic clerical tasks, and supporting various dealership departments to ensure a smooth, welcoming experience.

The position offers a weekday schedule with occasional Saturday availability, competitive benefits, and pay between $16.00 and $18.00 per hour, depending on experience.