Guest Experience Concierge – Senior Living

Meridian Senior Living; Bay Shore (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision

1800MD Telemedicine

Flexible Spending Account

Company paid Life Insurance

Long-Term Disability

Voluntary benefits

Pet Insurance

Tuition Reimbursement

401K

Employee Assistance Program

Referral Bonus

Employee Discounts

Job summary

Meridian Senior Living is seeking a friendly Concierge/Receptionist at our Bay Shore community. You will greet guests, answer phones, and create a warm, professional first impression for residents, family members, and visitors.

The role requires a High School diploma or equivalent, weekend availability, and comfort with Microsoft Word, Excel, and Outlook. We value compassion for the elderly and discretion in handling confidential information.

Qualifications

• High School Diploma or equivalent.
• Previous experience answering telephones and/or in a customer service position.
• Experience in Microsoft Word, Excel, and Outlook.
• Ability to deal tactfully with employees, residents, family members, and visitors.
• Ability to read, write and speak English.
• Must have compassion for and desire to work with the elderly.
• Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
• Must practice and promote Meridian Policies and Procedures, Mission Statement, Core Values and Founding Principles.
• Must meet all health requirements and pass background checks.
• Weekends a must.

Responsibilities

• The Concierge/Receptionist greets all guests in a friendly, warm, and welcoming manner – whether in-person or over the phone.
• This position creates a welcoming environment as the first contact guests have when they enter the community.

Skills

Customer service

Telephone support

English proficiency

Compassion for elderly

Discretion & confidentiality

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Meridian Senior Living is seeking a friendly Concierge/Receptionist at our Bay Shore community. You will greet guests, answer phones, and create a warm, professional first impression for residents, family members, and visitors.

The role requires a High School diploma or equivalent, weekend availability, and comfort with Microsoft Word, Excel, and Outlook. We value compassion for the elderly and discretion in handling confidential information.