Guest Experience Concierge – Resort & Casino

Hollywood Casino Bangor; Bangor (ME); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

Hollywood Casino Bangor is seeking enthusiastic team members dedicated to delivering exceptional guest service in a fast-paced entertainment environment. Candidates must possess strong communication skills and a commitment to providing a great experience for guests.

This role requires at least a High School diploma and preferred experience, along with a willingness to learn, as you help create memorable experiences for our guests. Join us in changing the entertainment landscape!

Qualifications

• Must be at least 18 years old.
• Ability to lift, push, and pull up to 25 lbs.
• Six months related experience preferred.

Responsibilities

• Deliver exceptional guest service at all times.
• Handle reservations and inquiries about hotel services.
• Maintain an up-to-date working knowledge of resort amenities.

Skills

Communication skills

Guest service

Microsoft applications proficiency

Basic math skills

Education

High School diploma or equivalent

Job description

Hollywood Casino Bangor is seeking enthusiastic team members dedicated to delivering exceptional guest service in a fast-paced entertainment environment. Candidates must possess strong communication skills and a commitment to providing a great experience for guests.

This role requires at least a High School diploma and preferred experience, along with a willingness to learn, as you help create memorable experiences for our guests. Join us in changing the entertainment landscape!