Guest Experience Concierge: Reservations & Check-In

Carlisle Inn Walnut Creek; Ohio; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance and HSA

401(k) plan with match

Wellness Program

Dental, Vision, Accident, Life, etc.

Annual Anniversary bonus

DHG Discounts

Job summary

Carlisle Inn Walnut Creek in Walnut Creek, Ohio, offers a welcoming, family-like team environment where team members learn hospitality skills for life. Pay is based on experience for a part-time role, with opportunities to grow through on-the-job training and flexible schedules.

The role involves greeting guests, handling reservations, assisting with guest information, and promoting local restaurants and shops. Training and benefits are provided to eligible staff.

Qualifications

• High School education required
• Conflict resolution skills required
• Great communication skills
• Ability to learn and use software to process orders and create guest checks
• Ability to empathize with guests and take sincere interest in their circumstances

Responsibilities

• Smile and make eye contact with guests
• Make and confirm guest reservations
• Get information to improve the guest experience
• Efficiently multi-task
• Answer phones and respond to questions
• Check guests in and out
• Suggest and provide directions to area attractions
• Promote company restaurants, bakeries, shops

Job description

Carlisle Inn Walnut Creek in Walnut Creek, Ohio, offers a welcoming, family-like team environment where team members learn hospitality skills for life. Pay is based on experience for a part-time role, with opportunities to grow through on-the-job training and flexible schedules.

The role involves greeting guests, handling reservations, assisting with guest information, and promoting local restaurants and shops. Training and benefits are provided to eligible staff.