Guest Experience Concierge - Front Desk (Part-Time)

HEI Hotels; Frisco (TX); On-site; USD 20,664 - 26,174; Part time

Benefits offered by this job

Health insurance

Vision insurance

401(k) with match

Hotel room discounts

Travel perks

Paid time off

Job summary

HEI Hotels is seeking a part-time Front Desk Agent at the Westin Dallas Stonebriar Resort & Spa in Frisco, TX. You will assist guests with arrival/departure, complete registrations, handle payments, and provide information on local attractions.

The role requires hotel experience and strong customer service skills, with the ability to input data into a computer system and manage front office tasks efficiently.

Qualifications

• Hotel experience preferred.
• Strong calculator skills for math tasks.
• Excellent customer service and diplomacy.
• Able to input information into a computer system accurately.
• Able to stand and move throughout front office.

Responsibilities

• Greet guests with a friendly welcome and assist with arrival and departure.

Skills

Hotel experience

Calculator skills

Customer service

Stand and mobility

Computer input

Emergency awareness

Team relationships

Verbal communication

Written communication

Adapt communication

Job description

HEI Hotels is seeking a part-time Front Desk Agent at the Westin Dallas Stonebriar Resort & Spa in Frisco, TX. You will assist guests with arrival/departure, complete registrations, handle payments, and provide information on local attractions.

The role requires hotel experience and strong customer service skills, with the ability to input data into a computer system and manage front office tasks efficiently.