Guest Experience Concierge & Front Desk Coordinator

SEROTONIN Anti-Aging Centers; Orlando (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Serotonin Centers Orlando is seeking a Client Care Coordinator to greet clients, manage appointments, process transactions, and maintain accurate records in a fast-paced wellness setting. You will support sales and service excellence using Zenoti, GHL, email, and Teams while ensuring a welcoming experience.

Key duties include front desk operations, appointment scheduling, payments, and member engagement. You will collaborate with Health Coaches and practitioners to optimize client flow and

Qualifications

• Experience in front desk or client service roles; consultative sales experience preferred.
• Strong communication and interpersonal skills; ability to create a welcoming environment.
• Proficiency in Zenoti and general business platforms; comfort with email and Teams.

Responsibilities

• Greet clients and manage check-in/check-out processes smoothly and accurately.
• Schedule appointments in Zenoti and maintain real-time calendar accuracy.
• Process payments and reconcile daily transactions; manage memberships and retail promotions.

Skills

Communication skills

Interpersonal skills

Front desk experience

Consultative sales

Tools

Zenoti

GHL

Teams

Job description

Serotonin Centers Orlando is seeking a Client Care Coordinator to greet clients, manage appointments, process transactions, and maintain accurate records in a fast-paced wellness setting. You will support sales and service excellence using Zenoti, GHL, email, and Teams while ensuring a welcoming experience.

Key duties include front desk operations, appointment scheduling, payments, and member engagement. You will collaborate with Health Coaches and practitioners to optimize client flow and