Guest Experience Concierge — Flexible Scheduling

Crescent Hotels & Resorts; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Highly competitive wages

Exceptional benefit plan

RSP/401K matching

Flexible scheduling

Discounts at managed properties

Job summary

Crescent Hotels & Resorts is seeking a Front Desk Agent in Dallas, Texas. The role involves greeting and registering guests, handling payments, and resolving guest inquiries. Candidates should have prior customer service experience, strong computer skills, and be flexible with shifts. Notable benefits include competitive wages, an exceptional benefit plan, and discounts at properties. Join a team dedicated to diversity and inclusivity in a supportive work environment.

Qualifications

• Prior experience as a Front Desk Agent in a hotel or in a high volume customer service role.
• Ability to work flexible shifts including days, evenings, and weekends.
• Passion for providing excellent customer service.

Responsibilities

• Greet and register guests, and check them out of the hotel.
• Handle guest inquiries and complaints in a friendly manner.
• Demonstrate knowledge of hotel services, rates, and local area.

Skills

Customer service

Computer skills

Team spirit

Job description

Crescent Hotels & Resorts is seeking a Front Desk Agent in Dallas, Texas. The role involves greeting and registering guests, handling payments, and resolving guest inquiries. Candidates should have prior customer service experience, strong computer skills, and be flexible with shifts. Notable benefits include competitive wages, an exceptional benefit plan, and discounts at properties. Join a team dedicated to diversity and inclusivity in a supportive work environment.