Guest Experience Concierge

Parleys Recreation Partners LLC; Park City (UT); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Facility access

Resort discounts

Friends & family passes

Growth opportunities

Job summary

Woodward Park City is seeking a Guest Service Specialist to welcome guests, validate access, and provide accurate information at a fast-paced entrance. You will direct guests to check-in, activities, rentals, and retail, while ensuring safety and a welcoming atmosphere.

The role emphasizes friendly, attentive service, comfort working indoors and outdoors, and the ability to stay calm during peak periods. Evening/weekend availability is expected.

Qualifications

• Friendly, guest-focused demeanor with clear communication.
• Strong attention to detail when validating access and sharing information.
• Ability to stay calm and organized in a busy, fast-paced environment.

Responsibilities

• Welcome guests and set a positive tone at the entrance.
• Scan and validate tickets, passes, and guest access.
• Answer questions and share accurate resort information.
• Direct guests to check-in, activities, rentals, and retail.
• Monitor the entrance and maintain an organized flow.

Skills

Customer service

Communication

Detail-oriented

POS systems

Tools

POS systems

Job description

Woodward Park City is seeking a Guest Service Specialist to welcome guests, validate access, and provide accurate information at a fast-paced entrance. You will direct guests to check-in, activities, rentals, and retail, while ensuring safety and a welcoming atmosphere.

The role emphasizes friendly, attentive service, comfort working indoors and outdoors, and the ability to stay calm during peak periods. Evening/weekend availability is expected.