Guest Experience Concierge

Westgate Resorts; Newport (OR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) match

Daily Pay

Tuition assistance

Flexible spending accounts

Employee assistance program

Life insurance

Job summary

Westgate Resorts in Newport, Oregon, is seeking a Front Desk Agent to create welcoming experiences for Owners and Guests. You will handle check-in/check-out, answer inquiries, assist with reservations, and coordinate with Bell Services to ensure smooth operations.

The ideal candidate is detail-oriented with strong communication, proficient in Microsoft Office, and able to work weekends or holidays. You will help guests with local recommendations, payments, and safeguarding valuables,

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to work independently with minimal supervision.
• Flexible schedule including weekends and holidays.

Responsibilities

• Welcome guests and complete check-in/out procedures.
• Issue room keys and coordinate with Bell Services.
• Post charges and process payments.
• Assist with reservations and guest requests.
• Provide local information and attractions.
• Secure valuables in the hotel safe.

Skills

Excellent verbal communication

Detail-oriented

Independent worker

Organizational skills

Guest services

Cash handling

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Westgate Resorts in Newport, Oregon, is seeking a Front Desk Agent to create welcoming experiences for Owners and Guests. You will handle check-in/check-out, answer inquiries, assist with reservations, and coordinate with Bell Services to ensure smooth operations.

The ideal candidate is detail-oriented with strong communication, proficient in Microsoft Office, and able to work weekends or holidays. You will help guests with local recommendations, payments, and safeguarding valuables,