Guest Experience Concierge

SSA Group; Chattanooga (TN); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Overtime pay

On-Demand Pay

Meal plan

401(k) match

Tuition discount

Bereavement leave

Holiday pay

Paid sick leave

Job summary

SSA Group is looking for a Guest Experience Associate to welcome guests and manage admissions and membership windows across multiple locations. The role focuses on delivering warm, memorable experiences, driving ticket packages and membership growth, and upholding cash-handling procedures with a friendly sales approach.

Join a team that values guest service, teamwork, and a safe, clean environment. Overtime pay and benefits are part of the compensation package, with locations nationwide.

Qualifications

• Goal-oriented and flexible to meet the needs of the operation.
• Driven by cultural attractions and the environment they support.
• People-person that is guest service-oriented.
• Comfortable in a sales role, meeting goals and supporting a driven & informed experience.
• An individual who brings excitement and opportunity to engage with the team and guests.
• Cashier and cash handling experience is a plus.
• Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• Day-to-day functions of admissions and membership windows.
• Drive ticket packages and membership growth through daily goals.
• Maintain compliance with cash-handling procedures.
• Perform their duties to the best of their abilities and promote an overall best guest experience.
• Perform other tasks deemed necessary.
• Maintain a clean, safe, and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.

Skills

Goal-oriented

People-person

Sales experience

Cash handling

Team collaboration

Job description

SSA Group is looking for a Guest Experience Associate to welcome guests and manage admissions and membership windows across multiple locations. The role focuses on delivering warm, memorable experiences, driving ticket packages and membership growth, and upholding cash-handling procedures with a friendly sales approach.

Join a team that values guest service, teamwork, and a safe, clean environment. Overtime pay and benefits are part of the compensation package, with locations nationwide.