Guest Experience Clerk — POS & Quick Checkout

Kroger; Coeur d'Alene (ID); On-site; USD 1,681,000 - 2,066,000; Part time

Job summary

Kroger in Idaho is hiring a Customer Service Associate to greet customers, assist shoppers, and process transactions at the checkout. You will maintain a safe, clean, and welcoming environment that encourages return visits.

Responsibilities include operating the POS system, handling cash, checks, and card payments, and applying discounts and promotions per store policies. The role requires strong communication and the ability to stay calm in busy periods.

Qualifications

• Customer service experience (minimum requirement).
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Prior experience as a Bagger or Courtesy Clerk (desired).

Responsibilities

• Greet, engage, and assist customers.
• Process transactions at the checkout quickly and accurately.
• Understand POS system and handle tenders (cash, check, card, SNAP, EBT, etc.).
• Adhere to policies on restricted items and loss prevention.
• Provide product information and help customers in-store.
• Support with pricing, coupons, and ads; stay current with promotions.
• Follow safety guidelines and maintain a clean environment.

Skills

Customer service

Stress management

Effective communication

Math basics

Job description

Kroger in Idaho is hiring a Customer Service Associate to greet customers, assist shoppers, and process transactions at the checkout. You will maintain a safe, clean, and welcoming environment that encourages return visits.

Responsibilities include operating the POS system, handling cash, checks, and card payments, and applying discounts and promotions per store policies. The role requires strong communication and the ability to stay calm in busy periods.