Guest Experience Cleaner - Casino & Public Areas

Northfield Park Racino; Ohio; Hybrid; USD 17,000 - 22,000; Full time

Job summary

The EVS Attendant position in Kentucky is responsible for cleaning duties throughout the property under the direction of the Environmental Services Supervisor. You will help maintain the casino, public areas, offices, restrooms and other required spaces to the highest standards.

We value strong English communication, excellent customer service and a neat, professional appearance. A High School Diploma or GED is preferred, with 6+ months of relevant cleaning or hospitality experience; proof of

Qualifications

• English communication skills, written and spoken.
• Strong customer service abilities.
• Professional appearance per company standards.
• 6+ months of related cleaning or hospitality experience (required)

Responsibilities

• Provide cleaning and upkeep in casino, public areas, offices, restrooms and other required areas.
• Consistently offer professional, friendly and engaging service and exceed guest expectations.
• Follow safety and sanitation policies and departmental procedures.

Skills

English communication

Customer service

Professional appearance

Education

High School Diploma or GED

Job description

Description

The EVS Attendant is responsible for performing cleaning duties, as directed by the Environmental Services Supervisor, throughout the property.

Principal Duties & Responsibilities

• Consistently offer professional, friendly and engaging service and exceed guest expectations.
• Follow all departmental and policies and procedures, including safety and sanitation policies.
• Maintain the highest standards to ensure the quality and cleanliness in the casino, public areas, offices, restrooms and other required areas.

Requirements

Performs other job-related duties as requested.

Proof of eligibility to work in the United States.

Education

• High School Diploma or GED - Preferred

Work Experience

6+ Months of Prior Relevant Experience General cleaning or customer-facing experience - Required

Additional Requirements

General cleaning experience in a similar resort or hospitality environment - Preferred

Knowledge, Skills and Abilities

• Ability to effectively communicate in English, in both written and verbal forms.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
• Maintain a professional, neat and well-groomed appearance adhering to company standards.